Digital Products Only
All of our products are digital car wrap design files. Once a digital file has been downloaded or accessed, it cannot be returned. For this reason, we generally do not offer refunds or exchanges on digital products.
Eligibility for Refunds
Refunds may only be granted under the following circumstances:
- You purchased the same design more than once by mistake.
- The file you received is corrupted or unusable, and we are unable to provide a working replacement.
- You did not receive access to your purchased design (for example, due to a technical error).
Non-Refundable Cases
- Change of mind after purchase.
- Incorrect purchase of the wrong design.
- Inability to use the file due to lack of required software or knowledge.
How to Request a Refund
To request a refund, please contact us at {your email address} within 7 days of purchase. Be sure to include your order number and a description of the issue.
Processing Refunds
If your refund is approved, we will process it within a few business days, and a credit will automatically be applied to your original payment method.
Need Help?
If you have any questions about your purchase, please contact us at fatonnavdiu@gmail.com. We’re happy to help resolve any issues.